Privacy Policy
Last updated: February 25, 2026
1. Introduction
Prismo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this policy carefully. By using Prismo, you agree to the terms described herein.
2. Information We Collect
We collect the following categories of information:
- Account Information: Name, email address, and authentication data provided when you create an account via Clerk.
- Usage Data: Pages visited, features used, tickers analyzed, and session duration — collected anonymously via analytics tools.
- Payment Information: Billing details are processed by Stripe. We do not store full card numbers on our servers.
- User Content: Investor diary entries, blog posts, and analyses you choose to save or publish.
- Technical Data: IP address, browser type, device type, and operating system for security and debugging.
3. How We Use Your Information
- To provide and improve the Prismo service.
- To process subscriptions and transactions via Stripe.
- To send transactional emails (receipts, account alerts) — not marketing without consent.
- To personalize your experience and remember your preferences.
- To detect fraud, abuse, and security incidents.
- To comply with legal obligations.
4. Data Sharing
We do not sell your personal data. We share data only with:
- Clerk: Authentication provider. Governs identity and session data.
- Stripe: Payment processor. Subject to Stripe's privacy policy.
- Analytics providers: Aggregated, anonymized usage data only.
- Legal authorities: When required by law or valid legal process.
5. Data Retention
We retain your account data for as long as your account is active. Upon account deletion, personal data is removed within 30 days, except where retention is required by law (e.g., financial records for tax purposes — up to 7 years).
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data ("right to be forgotten").
- Object to or restrict processing of your data.
- Receive your data in a portable format.
To exercise these rights, contact us at privacy@prismo.app.
7. Cookies
We use essential cookies for authentication and session management. Analytics cookies are only placed with your consent. See our Cookie Policy for details.
8. Security
All data is transmitted over HTTPS/TLS. We use industry-standard security practices, including encrypted storage, access controls, and regular security reviews. No system is 100% secure; we will notify you of any breach as required by applicable law.
9. Children's Privacy
Prismo is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their data, contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or a prominent notice in the application. Continued use after changes constitutes acceptance of the revised policy.
11. Contact
For privacy-related inquiries: privacy@prismo.app